Senior Product Manager
Posted on:
May 18, 2026
Job description
A bit about the role
In Digital Product, we have squads that own the front door and the subscriber relationship. This role owns the building they both operate inside. As the Senior PM you define the platform strategy, technical foundations, and data flows that determine what is possible for our entire DTC business.
You will be the architect of our internal systems, ensuring they are designed with the same rigour as our customer-facing products. You'll systematically remove the "technical ceilings" that create manual workarounds, allowing our value streams to move faster and scale further.
Responsibilities
If you worked here this past month, here are some things you might have been involved in:
- Shopify Markets Consolidation: Leading the charge on our highest-leverage platform initiative—scoping and sequencing the move toward a consolidated global architecture.
- Subscription Strategy: Partnering with our engineering leads to structure the evaluation of our subscription platform to decide if we stay, customise, or migrate.
- Designing the Internal Experience: Mapping how our internal teams interact with our tools from Shopify to our ERP, to identify and eliminate friction points.
- AI Prototyping: Mapping our own product workflows and using AI to remove manual hurdles, creating a repeatable methodology for the rest of the business.
- Data Pipelines: Ensuring our squads have the behavioural data and analytics instrumentation they need to make informed decisions.
- Build vs. Buy: Evaluating new tools and vendor changes to ensure our technical ecosystem remains strategically coherent.
Job requirements
Let’s talk about you
You are a systems thinker who sees how platforms, integrations, and team workflows connect as one ecosystem. You aren't just managing migrations; you are designing experiences for the people who use our systems every day.
What you'll bring to the team:
- Product Seniority: 8+ years experience in product management with a focus on platform strategy or complex systems-level delivery. You've led at least one complex platform migration or systems consolidation end-to-end, and you can talk clearly about what you traded off and why.
- Technical Fluency: You are comfortable navigating Shopify APIs, vendor evaluations, and data infrastructure.
- Commercial Logic: You can articulate the trade-offs between migration costs and the long-term capability they unlock.
- Practical and Collective AI Innovation: You don’t just use AI tools for your own productivity; you are passionate about moving beyond individual usage to build a shared, repeatable methodology. You want to ensure we aren’t all just using AI differently in silos, but rather creating a "lead domino" effect that improves the whole business.
- Collaborative Spirit: You enjoy pairing and mentoring others to help elevate the craft of the entire product team.
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