Strategy & Operations Analyst

Date - JobBoardly X Webflow Template
Posted on:
 
March 24, 2026

Job description

About the Role

We're looking for a Strategy & Operations Analyst to join Amber's growing S&O team, with a focus on compliance reporting, system ownership and proactive compliance operations.

You'll strengthen how we operationalize compliance at Amber - owning the system mechanisms and reporting that ensure we meet our regulatory obligations proactively and as part of how we run the business day-to-day. Working across Operations, Legal and Analytics, you'll help design scalable compliance systems and deliver the data and insights needed to keep Amber at the forefront of regulatory compliance standards and practices as we grow.

This is an ideal role for someone who's analytically strong, proficient working with SQL and motivated by building reliable systems that make compliance seamless.

Responsibilities

Responsibilities:

  • Build and maintain compliance reporting across key areas focal areas and regulatory obligations.
  • Write and optimize SQL queries to extract, structure and analyse operational and compliance data - working closely with the Data and Analytics team.
  • Own and improve compliance-related triggers, automations and workflows within Zendesk to support proactive identification and management of compliance cases.
  • Support the development and maintenance of Tableau dashboards that provide real-time visibility into compliance metrics and operational performance.
  • Partner with Legal, Operations and Cx teams to translate regulatory requirements into actionable reporting and process improvements.
  • Help design and implement operational frameworks and processes that improve data quality and compliance tracking.
  • Contribute to continuous improvement initiatives that reduce compliance risk and improve the speed and accuracy of regulatory responses.
  • Document processes, SOPs and compliance workflows to build a repeatable and scalable compliance operations function.

Job requirements

👉🏽 Requirements

  • 1-2+ years of experience in analytics, operations, compliance or a data-driven role.
  • High proficiency in SQL - you can independently write queries to extract, manipulate and analyse data without relying on others.
  • Strong analytical and problem-solving skills - you're structured, logical and comfortable working with messy or incomplete data.
  • Familiarity with reporting and data visualisation tools (e.g. Tableau, Looker, Excel).
  • Strong attention to detail and a natural inclination towards accuracy and process discipline.
  • Effective communicator who can work cross-functionally and present data clearly to non-technical stakeholders.
  • Self-starter who thrives in fast-paced, ambiguous environments and is comfortable building from scratch

🎯 Nice to haves:

  • Experience working with Zendesk (triggers, automations, reporting) or similar Cx platforms.
  • Exposure to compliance, regulatory reporting or risk management in a regulated industry.
  • Familiarity with Snowflake or similar data warehouse tools.
  • Experience at an early or growth-stage startup.
  • Interest in energy, technology and/or the environment.