VP of Enterprise Product
Posted on:
June 20, 2025
Job description
The Role
The VP of Enterprise Product is responsible for leading and scaling a world-class product organisation that delivers category-defining, clinician-loved software. You are accountable for Heidi’s enterprise product strategy, and delivery across all markets, driving impact through cross-functional execution and exceptional team leadership.
You will own enterprise products across multiple pods - teams, integrations, and coding. You'll be the bridge between our ambitious product vision and the reality of enterprise healthcare delivery. This isn't about building a separate enterprise product. It's about thoughtfully adapting our core innovations for organisations that move slower but impact millions of lives. You'll navigate international compliance requirements and market-specific considerations, ensuring we can scale from individual clinicians to enterprise health systems without losing what makes Heidi special.
As a key cross-functional leader, the VP Product sets the bar for product quality, roadmap clarity, and ambition in building a world-class product organisation. The role requires a combination of strategic planning, operational excellence, user obsession and deep market understanding.
Responsibilities
What you’ll do:
- Define and drive enterprise product strategy and roadmap, ensuring alignment with company vision and goals, owning communication across the company.
- Own the output of (3) core enterprise pods to ensure seamless collaboration, scaling, and execution against product and company goals.
- Translate PLG features into enterprise-grade capabilities, enabling Heidi’s transition from product-led growth to enterprise adoption.
- Guide product decisions that balance consumer innovation with enterprise needs, ensuring both sides are effectively addressed in every product release.
- Partner cross-functionally driving alignment with Engineering, Customer Experience, Support, Medical Knowledge, Compliance, and GTM teams to deliver features that scale globally.
- Navigate regional market dynamics in the US, Canada, UK, Europe and APAC, ensuring products meet local regulatory standards while maintaining global product standards of excellence.
- Own product planning cadences (quarterly/annual), product org structure, process, systems, operationally how we scale and communicate.
- Drive market differentiation through deep customer empathy, insight-driven strategy, and competitive awareness.
- Work with sales on RFPs and enterprise deals, aligning product strategy with commercial needs without compromising product integrity.
- Build frameworks for regional product variations that are clear, actionable, and feasible for engineering teams to implement.
- Partner with security and compliance teams to ensure that Heidi’s AI solutions are palatable to risk-averse CTOs, making sure our products are secure and meet all necessary compliance standards.
- Set standards for world-class product development practices: discovery, prioritisation, experimentation, launch, and iteration.
Job requirements
What we’ll look for
- Scaling Global Product: Experience scaling an enterprise product globally, maintaining product excellence while aligning with company vision and goals.
- PLG into Enterprise Adoption: Ability to translate PLG features into enterprise-grade capabilities while maintaining product integrity.
- Cross-Functional Alignment: Ability to partner with Engineering, Sales, Customer Experience, and Compliance to ensure cohesive execution of product and organisational goals
- Stakeholder Management: Skilled in managing and aligning diverse stakeholders, especially in large enterprise environments, including Sales, Legal, Procurement, and CTOs.
- Team Leadership: Expertise in building and leading high-performing teams, optimizing product org structure, processes, and systems for seamless collaboration and execution.
- Product Planning & Execution: Experience in owning product planning cycles and ensuring timely execution of roadmaps.
- Operational Processes & Systems: Ability to create scalable processes for global teams to ensure consistent product delivery.
- Data-Driven Decision Making: Skilled in using analytics and customer insights to inform product decisions and track success.
- Customer-First Mindset: Focus on clinician and healthcare end-users, ensuring products meet both enterprise and clinician needs.
- Market Understanding: Ability to navigate regional and regulatory differences across global markets (Aus, US, Canada, UK, Europe).
- Compliance & Risk Management: Strong understanding of healthcare regulations (HIPAA, GDPR, etc.), partnering with security and compliance teams to meet enterprise-level requirements.
- Clear Communication & Executive Influence: Exceptional communication skills, with the ability to present product strategy clearly to leadership and external partners, securing alignment and buy-in.
- RFP & Enterprise Deals: Experience working with Sales on RFPs, negotiating enterprise deals, and aligning product strategy with commercial objectives without compromising quality.
- Product Development Practices: Familiarity with best-in-class product development practices such as discovery, prioritisation, and iteration.
