Mid-Level UX/UI Designer (Product & Brand)
Posted on:
July 11, 2026
Job description
💻 About the role
We're looking for a mid-level UX/UI Designer who can work across two connected spaces: in-app product design and the broader customer experience that surrounds it. This role sits at the bridge between what customers see inside the Amber app and how they experience everything around it. Emails, campaigns, web and brand imagery, communications, etc. Getting both right, and making them feel like one consistent thing, is the job.
The brand side isn't a support function. Amber is investing in lifting quality and consistency across the whole customer journey, and strong brand execution is a core part of that. You'll own end-to-end design of our highest-value communications, be the quality bar the marketing team works to, and help make sure everything that reaches a customer, however it was made, feels unmistakably Amber.
On the product side, you'll work closely with and learn from senior designers embedded across our product teams, supporting them across a range of in-app work while building your own product design skills in a fast-moving environment.
Please note: To make sure your application gets the attention it deserves, please note that we are not able to consider candidates who are currently Senior Designer or above level and we would encourage you to keep an eye on future opportunities at Amber as we continue to grow.
Responsibilities
We are looking for:
- We are looking for a mid-level UX/UI Designer with 4+ years of experience who is excited to deepen expertise in this role. This position is ideal for designers at the mid-level of their career who want to expand their skills and impact, rather than designers already established at senior levels.
- A strong visual design sensibility, not only do you care about how things look, but you can show evidence of making them look great.
- Solid interaction and UX thinking. Beyond how things look, you can design a clear, usable flows that solve customer problems
- Experience across both product and brand or marketing design contexts
- Comfortable working at pace - you can ship a good email or a tight prototype without over-engineering it. You regularly use AI to help you scale your impact.
- Attention to detail without being precious about it
- Eager to learn - you want to work alongside experienced designers and grow your craft through real, high-quality work
- A collaborative default - you share work early, take feedback well, and make the people around you better
Job requirements
What you’ll be working on:
Product (in-app experience)
- Support senior designers across various product teams, contributing to flows across quoting, sign-up, onboarding, and billing
- Participate in lightweight discovery to understand where customers drop off and why
- Create clear, well-considered interactions for web and mobile
- Contribute to our design system and shared component library
Brand & customer experience
- Own the design and support execution of our highest-value communications — end-to-end email lifecycles covering onboarding, billing, and regulatory updates
- Support marketing campaign design for major moments, from concept through to final execution
- Be the quality bar for brand consistency across everything that goes out, both across product and elsewhere. No matter who creates it, you make sure it's right
- Help review and guide AI-generated and vibe-coded marketing output so it stays on-brand before it reaches customers
What ‘great looks’ like
- You're a dependable partner to the senior designers in our product teams and the person the marketing team trusts to make their output land right.
- You ship work that uplifts the entire customer experience, whether that’s owning end-to-end design of our most important customer communications — the onboarding sequence someone gets in their first week, the billing statement that makes a complex bill feel simple, the regulatory update that's clear when it matters most. And you help close the gap between what the product experience promises and what the broader customer journey delivers.
