Product Manager - Sell Squad
Posted on:
June 26, 2025
Job description
About the Role
We’re looking for a Product Manager with strong e-commerce experience to lead our ticketing and checkout journey—both online and in-venue. You’ll drive revenue impact by optimizing conversion funnels, enabling frictionless guest transactions, and launching high-performing product features.
Reporting to the Director of Product, you’ll lead a cross-functional squad to solve customer problems using insights, testing, and continuous iteration. If you’ve shipped e-commerce, checkout, or POS flows at scale, this is your chance to have a global impact.
This role gives you the flexibility to adopt a hybrid work approach, which includes working from our office located in South Melbourne.
Responsibilities
What You'll Do
- Own and optimize the end-to-end ticketing checkout experience.
- Drive A/B tests and experiments to improve conversion and reduce drop-off.
- Use qualitative and quantitative data to shape strategy and prioritization.
- Partner with Design and Engineering to deliver intuitive, scalable solutions.
- Collaborate with stakeholders across growth, marketing, and operations.
- Balance diverse customer needs to deliver measurable outcomes.
- Define clear OKRs and track product performance.
- Communicate progress, priorities, and outcomes to internal and external teams.
Job requirements
About You
- Proven experience in e-commerce, POS, ticketing, or marketplaces.
- Deep understanding of checkout flows, payment processing, and funnels.
- Familiarity with Stripe, Adyen, Braintree, or similar platforms.
- Strong data literacy—comfortable with KPIs, funnel analytics, and A/B testing.
- Customer-obsessed with strong product instincts and communication skills.
- Ability to thrive in fast-paced, ambiguous environments.
- Experience influencing without authority and aligning cross-functional teams.
