💼 The Role

The Revenue Operations Manager will build and optimise the operational backbone that powers CorePlan’s commercial engine. This role ensures alignment between Sales, Marketing, and Customer Success through streamlined processes, integrated systems, and data-driven decision-making.

📋 What You’ll Do

Revenue Process & Enablement

• Define and document end-to-end GTM processes across Sales, Marketing, and CS to ensure alignment and efficiency.
• Own the setup, optimisation and maintenance of HubSpot
• Build and manage workflows, automations, lead scoring and lifecycle properties
• Support onboarding, user access and training across teams

Systems & Data Infrastructure

• Own the GTM tech stack (CRM, marketing automation, CS tools), ensuring accurate data capture, reporting, and integrations.
• Maintain data quality, consistency and hygiene across all objects
• Evaluate and introduce automation where appropriate to reduce manual effort and improve scalability.
• Drive adoption of systems and tools, provide hand-on support across GTM teams.
• Document and communicate changes to all processes

Forecasting & Analytics

• Deliver accurate revenue forecasts by consolidating pipeline data from Sales, Marketing, and CS.
• Own metrics for marketing sourced pipeline, sales efficiency, and retention/expansion. E.g. lead conversion rates, influenced pipeline and churn risk
• Identify trends, gaps or bottlenecks across the funnel and work with teams to improve performance
• Support campaign attribution and revenue impact tracking

Cross-functional Alignment

• Provide monthly reporting and insights to senior management
• Act as the operational link between GTM, Finance, and Product teams to support pricing, packaging, and enterprise deal governance.
• Ensure seamless collaboration between Sales and CS for onboarding, renewals, and upsell opportunities.
• Partner with Marketing to measure campaign ROI and ensure attribution accuracy.
• Ensure smooth lead handovers between Marketing, Sales and CS